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Location: PWP Health | Chicago, Illinois

Come join our team with passion and compassion! If you have a heart to help people in the mental health industry, come, join us. We have so much to offer if you want to work where you DO honestly make a difference in people's daily, weekly, monthly and forever lives. We are looking for people with the utmost integrity, a strong value system and a desire to genuinely make a difference every day.

At Proving What's Possible- Health, we work as a team. No concerns go unnoticed. We strive to meet our clients' needs while we provide the opportunity for healing. We genuinely care about our clients and our staff.

We frequently hire Case Workers and Outpatient Therapists. Send your resume to: recruitment-onboarding@pwphealth.com.

Job Listings

 
 

CASEWORKER-FULL TIME
MHP AND QMHP

Title: Caseworker-Full Time | Level: MHP and QMHP | Position Type: Full-Time | Location: Chicago, IL | Reports To: Program Director

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PWP Health provides community-based services to consumers living with serious mental illness. We are currently in search of high performing Caseworkers to work at our Chicago IL location!

The ideal candidate must have excellent communication and documentation skills and possess an understanding of all mental health. The Caseworker will play an active part in the interdisciplinary team.

Caseworker responsibilities include: 

  • Participating in the person-centered planning process. Providing direct home-based behavioral health services and supports, including therapy for the family.

  • Providing direct services for the family as indicated in the Person-Centered Plan.

  • Assisting the team leader in monitoring and evaluating the effectiveness of interventions as evidenced by symptom reduction and progress toward goals.

  • Assisting the team leader with consulting identified non-medical providers, engaging community and natural supports, and including their input in the person-centered planning process.

  • Meeting minimum billable units as assigned by the Program Director.

As a Caseworker, you will be hired at one of the below levels: 

  • Qualified Mental Health Professional (QMHP) 

  • Mental Health Professional (MHP) 

  • Rehabilitative Services Associate (RSA)

Caseworkers can bill for the following services: 

  • H2015- Community Support

  • T1016- Case Management: Mental Health

  • T1016 HS- Case Management: Client Centered Consultation

  • T1016 TS- Case Management: TLA ( excluding RSA)

  • H2011- Crisis Intervention ( excluding RSA)

**Please pay close attention to the qualifications (presented below) associated with the level to which you are applying (i.e., RSA, MHP, and QMHP). You will be asked to indicate your level during application submission, and you will be assessed at your respective level during the interview. **

Qualified Mental Health Professional or QMHP – You must meet one of the following:

  • A licensed social worker (LSW) possessing at least a master’s degree in social work and licensed under the Clinical Social Work and Social Work Practice Act [225 ILCS 20] with specialized training in mental health services or with at least 2 years experience in mental health services;

  • A licensed professional counselor possessing at least a master’s degree and licensed under the Professional Counselor and Clinical Professional Counselor Licensing Act

[225 ILCS 107] with specialized training in mental health services or with at least two years experience in mental health services;

  • A registered nurse (RN) licensed under the Nurse Practice Act [225 ILCS 65] with at least one year of clinical experience in a mental health setting or who possesses a master’s degree in psychiatric nursing;

  • An occupational therapist (OT) licensed under the Illinois Occupational Therapy Practice

Act [225 ILCS 75] with at least one year of clinical experience in a mental health setting; or An individual possessing at least a master’s degree in counseling and guidance, rehabilitation counseling, social work, vocational counseling, psychology, pastoral counseling, or family therapy or related field, who has successfully completed a practicum or internship that included a minimum of 1,000 hours of supervised direct service, or who has one year of clinical experience under the supervision of a QMHP.

  • Any individual meeting the minimum credentials for an LPHA under this part is deemed to also meet the credentialing requirements of a QMHP.

Mental Health Professional or MHP – An individual who provides services under the supervision of a qualified mental health professional and who possesses: a bachelor’s degree; a practical nurse license under the Nurse Practice Act [225 ILCS 65]; a certificate of psychiatric rehabilitation from a DHS-approved program plus a high school diploma plus 2 years experience in providing mental health services; a recovery support specialist certified and in good standing with the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc., plus one year experience in providing mental health services; an occupational therapy assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with at least one year of experience in a mental health setting; or a minimum of 5 years supervised experience in mental health or human services. A supervised internship in a mental health setting counts toward the experience in providing mental health services. Any individual meeting the minimum credentials for an LPHA or QMHP under this Part is deemed to also meet the credentialing requirements of an MHP.

Rehabilitative Services Associate or RSA − An RSA must be at least 21 years of age, have demonstrated skills in the field of services to adults or children, have demonstrated the ability to work within the provider's structure and accept supervision, and have demonstrated the ability to work constructively with clients, treatment resources and the community. Any individual meeting the minimum credentials for an MHP, QMHP, or LPHA under this Part is deemed to also meet the credentialing requirements of an RSA.

Training Requirements:

  • Must Complete All Agency initial orientation training and monthly training courses as required to include: HIPAA, Client Rights, Confidentiality, NCI, First Aid, CPR, and Blood Borne Pathogens training.

  • Service Definition Trainings: 3 hours service definition required components, 3 hours Crisis Response, 3 hours of I.T.P Instructional Elements

  • Training to be completed within thirty days of hire: Person Centered Thinking, Introduction to Motivational Interview, Cognitive Behavioral Therapy

Job Type: Full-time

Salary: $21.00 - $25.00 per hour

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee assistance program

  • Flexible schedule

  • Health insurance

  • Life insurance

  • Paid time off

  • Referral program

  • Vision Insurance

Schedule: 8 hour shift

Ability to commute/relocate: Chicago, IL 60622: Reliably commute or planning to relocate before starting work (Required)

Education: Bachelor’s (Preferred)

Experience: Caseworker: 1 year (Preferred)

License/Certification: Driver’s License (Required)

Shift availability: Day Shift (Preferred)

Work Location: In person


Outpatient Therapist-Full Time

Title: Outpatient Therapist (unlicensed QMHP) OR Licensed (LCSW, LSW, LCPC, LPC, Ph. D.) | Position Type: Employment-Full-Time | Location: Chicago, IL | Reports To: Clinical Program Director | Salary: QMHP-Unlicensed $63,375; QMHP-Licensed (LCSW, LSW, LCPC, Ph. D) $78,000

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PWP Health provides community-based services to consumers living with serious mental illness. We are currently in search of high performing Outpatient Therapists (OPTs) to work at our Chicago location.

The outpatient therapist (OPT) will work with individuals and groups to promote optimum mental health. The OPT may help individuals deal with addictions and substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health etc.

OPT responsibilities include:

  • Maintain confidentiality of records relating to clients’ treatment.

  • Maintain an hourly billable caseload of a minimum of 25 hours per week.

  • Perform IM + CANS (IATP) assessments and behavioral screening as assigned.

  • Provide supervision for MHP and QMHP level Caseworkers.

  • Encourage clients to express their feelings and discuss what is happening in their lives and help them to develop insight into themselves and their relationships.

  • Guide clients in the development of skills and strategies for dealing with their problems.

  • Prepare and maintain all required treatment records and reports.

  • Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.

  • Collect information about clients through interviews, observation, and tests.

  • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.

  • Develop and implement treatment plans based on clinical experience and knowledge.

  • Collaborate with other staff members to perform clinical assessments and develop treatment plans.

  • Evaluate clients’ physical or mental condition based on review of client information.

  • Meet with families, probation officers, police, and other interested parties to exchange necessary information during the treatment process.

  • Refer patients, clients, or family members to community resources or to specialists as necessary.

  • Counsel family members to assist them in understanding, dealing with, and supporting clients or patients.

  • Evaluate the effectiveness of counseling programs and clients‘ progress in resolving identified problems and moving towards defined objectives.

  • Plan, organize and lead structured programs of counseling, work, study, recreation, and social activities for clients.

  • Modify treatment activities and approaches as needed to comply with changes in clients’ status.

  • Learn about new developments in their field by reading professional literature, attending courses and seminars, and establishing and maintaining contact with other social service agencies.

  • Discuss with individual patients their plans for life after leaving therapy.

  • Gather information about community mental health needs and resources that could be used in conjunction with therapy.

  • Monitor clients’ use of medications.

  • Plan and conduct programs to prevent substance abuse or improve community health and counseling services.

  • Run workshops and courses about mental health issues.

As an OPT, you will be hired at either a non-licensed or licensed level:

  • Non-licensed: Qualified Mental Health Professional (QMHP)

  • Licensed: LCSW, LSW, LPC, LCPC, Ph. D.

To qualify at the level of an OPT, you must meet the following requirements:

  • Master’s Degree in a human service field and must possess full or provisional licensure status (LCSW, LCPC, LSW, LPC or Ph. D.) OR master’s degree in a human services field (non-licensed) with experience working in community mental health.

  • Behavioral Screening Certification, if required.

Training Requirements:

  • Must complete PWP Health initial orientation training and state mandated trainings.

  • Must complete between 15-20 hours of crisis management training - within the first 90 days of employment.

  • Must complete IM-CANS training modules, practice examinations and final examinations within the first 14 days of employment.

  • Must possess a valid driver’s license.

Additional Qualifier: Must be willing to work primarily on the north and/or west side of Chicago.

Salary:

  • Full-Time Outpatient Therapist – (QMHP-unlicensed) $63,375.00 Annually

  • Full-Time Outpatient Therapist – (QMHP-licensed) $78,000 Annually

Job Type: Full-time

Salary: $63,375.00 - $78,000.00 per year

Benefits:

  • 401(k)

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Life insurance

  • Paid time off

  • Referral program

  • Vision insurance

Schedule:

  • 8 hour shift

  • Monday to Friday

  • On call

Ability to commute/relocate: Chicago, IL 60622: Reliably commute or planning to relocate before starting work( Required)

Education: Master’s (Required)

Experience: Therapy: 1 year (Required)


Admissions and Discharge Caseworker
($3k annual incentive added for Fluency in Spanish and English)

Title: Admissions and Discharge Caseworker | Position Type: Employee | Pay: $24 - $25 an hour | Location: Chicago, IL

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About Us:

PWP Health LLC is a dynamic and innovative healthcare organization committed to transforming lives through comprehensive behavioral health services. At PWP Health, our success is rooted in our core values, driving our mission to promote community visibility, engagement, and impact growth. We are dedicated to ensuring our clients achieve their goals in IM+CANS, fostering satisfaction in their partnership with PWP Health. Our team is passionate about maintaining high standards of staff engagement and performance excellence while contributing to the organization's solid profit margin. Currently, we are seeking an exceptional Admissions/Discharge Caseworker for our Chicago, IL location. Join us in making a positive impact on lives!

Job Summary:

The Admissions/Discharge Caseworker plays a pivotal role, serving as the primary liaison for referrals from prospective clients, their families, or state agencies seeking treatment for mental health illnesses. This position demands exceptional customer service skills, a compassionate approach to serving an at-risk population, and the ability to collaborate effectively with a diverse range of stakeholders. The Admission/Discharge Caseworker will also serve as a PRN (as needed) caseworker to new clients until they are assigned to a permanent caseworker.

Key Responsibilities:

  • Prioritize incoming referrals from various sources including the PWP Health Community Impact Manager, internal team members, state agencies, and other external referral sources.

  • Engage in initial contact and client services agreement sessions with prospective clients using community-based, telehealth, and phone contact methods.

  • May occasionally work in collaboration with Utilization Management (UM) and Billing departments, assisting with insurance eligibility verification.

  • Document and track referrals accurately in the system, maintaining thorough records of communication and progress.

  • Administer the client discharge process at the end of treatment, confirmed by the Behavioral Health Supervisor.

  • Handle onboarding (admissions) and offboarding (discharge) processes efficiently and professionally.

  • Communicate the movement of all admissions and discharges accurately through weekly reporting.

  • Billing Expectations: Minimum of 40 billable hours a week. Timely and proper billing for all admissions and discharges as outlined in the admission and discharge process. Billable hours include Case Management, Case Management: Transition Linkage and Aftercare, and Client Consultation Case Management for the actions of admissions, staffing with the clinical team regarding all admission actions and discharge actions.

Qualifications:

  • Education: Degree requirements met by Illinois HFS as a Qualified Mental Health Professional (QMHP) or Mental Health Professional (MHP). (complete list of IL HFS qualifications below)

  • Experience: Previous experience in healthcare or a similar field preferred.

  • Computer Skills: Proficiency in Microsoft Office and Google Workspace is required; knowledge of electronic health record (EHR) systems is preferred.

  • Communication Skills: Strong written and verbal communication skills.

  • Organization and Time Management: Excellent organizational and time management skills.

  • Discretion and Confidentiality: Ability to handle sensitive information with strict confidentiality.

  • Problem-Solving Skills: Quick thinking and problem-solving abilities.

  • Teamwork: Collaborative skills for working with various stakeholders.

  • Flexibility: Adaptability to changing priorities and ability to work under pressure.

  • Detail-Oriented: Attention to detail for accurate documentation and reporting.

  • Bilingual: Spanish-English proficiency preferred.

  • Reliable Vehicle: The successful candidate must possess a dependable vehicle for business-related travel and hold a valid driver’s license.

As a Caseworker, you will be hired at one of the below levels:

  • Qualified Mental Health Professional (QMHP)

  • Mental Health Professional (MHP)

A Qualified Mental Health Professional (QMHP) is defined as the following:

  • A registered nurse who holds a valid license in the state of practice is legally authorized under state law or rule to practice as a registered nurse, so long as that practice is not in conflict with the Illinois Nurse Practice Act, and has training in mental health services or one year of clinical experience, under supervision, in treating problems related to mental illness, or specialized training in the treatment of children and adolescents.

  • An occupational therapist who holds a valid license in the state of practice and is legally authorized under state law or rule to practice as an occupational therapist, so long as that practice is not in conflict with the Illinois Occupational Therapy Practice Act [225 ILCS 75] with at least one year of clinical experience in a mental health setting. In the event the state of practice does not provide a legal authority for licensure, the individual must meet the requirements of 42 CFR 484.4 for an occupational therapist.

  • An individual possessing a master's or doctoral degree in counseling and guidance, rehabilitation counseling, social work, psychology, pastoral counseling, family therapy, or a related field and has:

  • Successfully completed 1,000 hours of practicum and/or internship under clinical and educational supervision;

  • Or one year of documented clinical experience under the supervision of a QMHP.

Mental Health Professional (MHP) is defined as one of the following:

  • An individual meeting the following qualifications, delivering services under the supervision of a QMHP:

  • An individual possessing a bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field;

  • An individual possessing a bachelor's degree in any field, other than those identified in administrative Code Title 89 subsection (b)(4)(D), with two years of documented clinical experience in a mental health setting under the supervision of a QMHP;

  • A practical nurse who holds a valid license in the state of practice and is legally authorized under state law or rule to practice as a practical nurse, so long as that practice is not in conflict with the Illinois Nurse Practice Act;

Training Requirements:

  • ALL PWP Health initial orientation training

  • Cultural Competency Training

  • National Standards for Culturally and Linguistically Appropriate Services Training (CLAS)

  • Health Insurance Portability and Accountability Act Training (HIPAA)

  • Sexual Harassment Prevention Training-Bystander Intervention Model

  • Sexual Harassment Prevention Training

  • OIG-Rule 50-Recognizing and Reporting Abuse and Neglect

  • Fraud, Waste, and Abuse Provider Training

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • 401(k)

  • 401(k) 3% Match

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Life insurance

  • Paid time off

  • Referral program

  • Retirement plan

  • Vision insurance

Schedule: 8 hour shift | Monday to Friday

Ability to commute/relocate: Chicago, IL 60622: Reliably commute or planning to relocate before starting work (Required)


Utilization Management and Billing Specialist

Title: Utilization Management and Billing Specialist | Position Type: Employee | Salary: From $20 an hour | Location: Altavista, VA | Work setting: Hybrid work

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About Us:

PWP Health LLC is a dynamic and innovative healthcare organization committed to transforming lives through comprehensive behavioral health services. At PWP Health, our success is rooted in our core values, driving our mission to promote community visibility, engagement, and impact growth. We are dedicated to ensuring our clients achieve their goals in IM+CANS, fostering satisfaction in their partnership with PWP Health. Our team is passionate about maintaining high standards of staff engagement and performance excellence while contributing to the organization's solid profit margin.

Job Summary:

The UM and Billing Specialist is instrumental in PWP Health LLC's mission to deliver comprehensive behavioral health services. They play a pivotal role in managing utilization processes and billing procedures, ensuring that clients receive optimal care while maintaining financial stability. By upholding high standards of accuracy and professionalism, they foster client satisfaction and trust, contributing to PWP Health's reputation for excellence. Additionally, their commitment to staff engagement and performance excellence aligns with the organization's core values, further driving its success and community impact.

The UM/Billing Specialist position will work 3 days in the office with the flexibility to work 2 days remote.

Duties/Responsibilities:

Utilization Management:

  • Verify insurance (MCO) for clients and update information weekly in Electronic Health Record (EHR) and Utilization Management Tracker (Google Sheets).

  • Review all authorization-required documents and submit paperwork for reauthorization every three months for MCO specific clients. This requires all units to be monitored on a biweekly basis.

  • Process referrals, admissions, and assessments in a timely and efficient manner.

  • Review and upload documentation received from other departments for accuracy, compliance, and completeness to the EHR.

  • Train staff on using the Utilization Management Tracker (Google Sheets) and EHR system.

  • Manage utilization management workflow, ensuring accurate completion and storage of paperwork.

  • Problem solve and communicate effectively with other departments.

Billing Specialist:

  • Ensure MCO billings and receivables are processed correctly and in a timely manner.

  • Submit billing twice a week and appeal denied claims. Investigate and resolve denied claims until an appealed decision is received.

  • Track and document write-offs, follow up on unpaid claims, and address billing discrepancies.

  • Provide accurate reports and analysis on financial data and metrics.

Required Skills/Abilities:

  • Excellent interpersonal, organizational, and time management skills.

  • Strong analytical, problem-solving, supervisory, and leadership skills.

  • Thorough understanding of accounts receivable and billing procedures.

  • Proficient in processing Medicaid claim follow-ups for denials and appeals.

  • Proficiency in Microsoft Office Suite or related software.

  • Proficient in communicating through Google Workspace and Chat.

  • Knowledge in Adobe.

  • Ability to learn an EHR system (OnTarget).

Other duties as assigned.

Education and Experience:

  • Associate degree in business or equivalent required; bachelor’s degree in related field preferred.

  • At least three years of related experience is preferred.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

  • Must be able to lift to 15 pounds at times.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee assistance program

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Referral program

  • Vision insurance

  • Work from home

Schedule: 8 hour shift | Monday to Friday

Work setting: Hybrid work | Office

Experience: ICD-10: 1 year (Preferred)

Ability to Relocate: Altavista, VA: Relocate before starting work (Required)

Work Location Hybrid remote in Altavista, VA